Microsoft Dynamics 365 Sales – Customer Relationship Management (CRM) Solution:
Consulting, Development & Support

Dynamics 365 Sales is a comprehensive Customer Relationship Management (CRM) solution provided by Artis Group, designed to help you optimise all aspects of customer relationship management and drive increased sales.

As a cloud-based solution, Dynamics 365 Sales integrates seamlessly with your existing IT infrastructure, eliminating the need for costly restructuring or redesign. It empowers your business to enhance customer engagement, streamline workflows, and achieve better sales outcomes.

Key benefits of Dynamics 365 Sales

Dynamics 365 Sales simplifies and streamlines the entire sales cycle, from initial customer interactions to post-sale engagement.

Key Features and Benefits

  • Unified Workflow: Marketing, sales, service, and accounting departments collaborate seamlessly within a single, interconnected system.
  • Comprehensive Sales Cycle Management: Gain full control over every stage of the selling process, ensuring smooth transitions and consistent customer experiences.
  • Enhanced Efficiency: Integrated tools help eliminate silos, improve communication, and boost productivity across teams.

With Dynamics 365 Sales, your organisation can build stronger customer relationships, optimise processes, and drive sustainable growth.

Benefits of Artis implementing your Dynamics 365 Sales

With Artis Group, implementing Dynamics 365 Sales ensures your organisation achieves greater efficiency, enhanced customer relationship management, and a streamlined sales process tailored to your unique requirements. By implementing Dynamics 365 Sales with Artis Group, your company will unlock the following benefits:

Sales Funnel Optimisation

  • Build and visualise a sales funnel with real-time insights into each opportunity’s status, from lead acquisition to deal closure.
  • Track marketing campaign efficiency and their impact on opportunity progression, enabling informed decision-making and strategy adjustments.

Process & Task Automation

  • Save time by automating routine tasks such as converting sales quotes into orders, logging phone call data, and recording sent messages and customer interactions directly into the system.
  • Focus on high-value activities while the system handles repetitive processes

Unified Knowledge Database

  • Access a central repository of all essential sales-related data, including client information, product and service offerings, sales team KPIs, and marketing campaign details.
  • Enhance collaboration and efficiency across the sales department with shared, up-to-date information.

Configuration & Integration

  • Easily integrate Dynamics 365 Sales into your existing IT infrastructure.
  • Compatible with various third-party software solutions and configurable to meet your specific business needs, with the flexibility to expand functionality in the future.

Test Drive Dynamics 365 Sales

Experience the seamless integration of Dynamics 365 Sales with your existing IT infrastructure. Offered by Artis Group, this powerful CRM system is fully compatible with a wide range of software solutions from other vendors, making it an adaptable and versatile choice for your business needs. Discover how Dynamics 365 Sales can transform your sales processes today!

Features of Dynamics 365 Sales

Dynamics 365 Sales helps improve company efficiency, increase sales volume, and boost overall performance by enhancing the effectiveness of your sales, marketing, and service departments.

  • Organises and stores all customer data in a structured format.
  • Displays interaction history, order lists, and consumer behaviour on a user-friendly interface.
  • Allows users to make calls, send messages, create reminders, and schedule activities directly from the customer’s profile.
  • Enables staff to better understand customers and meet their expectations.
  • Provides quick access to the entire product and service range.
  • Enables grouping of items based on seasonal, promotional, or individual discounts according to customer type.
  • Automatically applies discounts when order quantities change.
  • Offers an intuitive interface for monitoring the sales funnel and executing marketing strategies.
  • Tracks customer status throughout the sales cycle, from first contact to follow-up transactions.
  • Boosts efficiency with cross-selling strategies, increasing deal sizes and customer engagement.
  • Allows setting of specific marketing goals, tracking results, creating mailing lists, and evaluating responses.
  • Consolidates all customer data, including sales information, into a single database.
  • Organises data into separate lists for targeted marketing or analysis.
  • Automates list updates or allows manual adjustments as needed.
  • Customise sales goals based on business priorities, such as product volume, customer service numbers, deal size, or sales intensity.
  • Tracks progress, deadlines, and task quality for the entire department or individual team members.
  • Integrates with phones, messengers, social networks, and email for seamless customer communication.
  • Saves all correspondence and calls in the customer’s profile, enabling easy access for review.
  • Utilises artificial intelligence to analyse accumulated data.
  • Generates statistical and graphical reports on sales team performance, marketing campaign effectiveness, customer behaviour, paying potential, and more.

Provides self-service portals where customers can edit and update information, track orders, place requests, leave comments, and seek consultations.

Who Can Benefit from Dynamics CRM 365 Sales

Dynamics CRM 365 Sales is an essential tool for small and mid-sized companies that manage a large customer base.

Managers often face the challenge of balancing the time employees spend creating analytical reports with the quality of these reports. Dynamics CRM 365 Sales provides the automation and efficiency needed to produce high-quality reports quickly, freeing up time for employees to focus on building strong customer relationships.

What our clients say about Dynamics 365 Sales

Why choose Artis Group?

Artis Group specialises in delivering business-driven solutions across Microsoft’s business applications stack. We believe that successful implementations are powered by the synergy of people, technology, and business objectives.

Experience

With years of expertise, we align seamlessly with our customers’ business needs and expectations, delivering tailored solutions through Microsoft Business Applications.

Knowledge

Our extensive expertise in products, technology, and industry allows us to craft solutions that align seamlessly with our customers’ business requirements.

Support Plans

Tailored Support Plans starting from $13 per seat are designed to meet your specific requirements and optimise your business applications for maximum benefit.

Experts

Our team of highly experienced professionals boasts a collective track record of successfully implementing hundreds of projects.

Are you ready to begin your Business Application’s Modernisation Journey in 2025?

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