About Hume Housing
Hume Community Housing Association Co Ltd (Hume Housing) builds new properties, manages tenancies for owners, and provides services to diverse customers through a range of partnerships. Hume also supports customers to maintain their tenancies, build resilience, participate in life, and to reach their full potential.
To do this, they have partnerships with a range of services and organisations including social service providers, other community housing providers, financiers, developers, real estate agents, and government agencies.


Choosing a solution
For such a complex set of business activities and rules, after a product evaluation, Continia Document Capture was chosen as the best and most comprehensive end-to-end add-on solution for Microsoft Dynamics Business Central (or NAV) that scans, extracts OCR-data, registers, posts, and archives all types of documents with full-text search capability. PDF files are automatically downloaded from predefined e-mail addresses and processed using award-winning OCR technology – with no user involvement at all.
Paper documents are scanned using a desktop or network scanner and follow the same flow as PDF files. All relevant information on documents is automatically transferred to the corresponding fields in Microsoft Dynamics Business Central or NAV, making it fast and efficient to register incoming documents.
The innovation, complexity and significance of this project
The selection of Business Central for this Australian business rested on four main factors of:
01
Financial accountability
In a complex field of diverse clients, private sector providers, and both not for profit and government partnerships, Hume needed a solution to increase financial accountability across all areas where the business had already adopted Microsoft Dynamics NAV (Business Central) ERP.
02
Continia Document Capture
Artis Group deployed Continia Document Capture within the Dynamics ERP environment to streamline and automate every step of Hume’s daily document handling. Continia provided full recognition and automated processing of Purchase order related and non-purchase order related invoices.
03
Automated data solution
The solution automates the scanning, OCR data extraction, registration, posting, and archiving of various document types, complete with full-text search functionality. PDF files are seamlessly downloaded from predefined email addresses and processed, requiring no user intervention.
04
Efficient registrations
All relevant document information is automatically transferred into the corresponding fields in Microsoft Dynamics NAV (former name of Mycrosoft Dynamics 365 Business Central), enabling quick and efficient registration of incoming documents.
Processing and managing purchase invoices were streamlined with a wide range of new features such as automated vendor detection, documents overview, inward registration and much more Using 3-way matching, invoices are matched automatically to existing purchase orders or receipts, as well as posted if amounts are within predefined thresholds.
Implementing the solution
Artis Group quickly implemented Continia Document Capture software which integrates seamlessly into Hume Housing’s accounting solution, Microsoft Dynamics NAV (Business Central). Artis Group was able to help Hume Housing automate nearly all of their daily invoice document handling – from receiving and registering the payables, to posting and ultimately retrieving previously processed documents from the digital archive.
The time savings are most noticeable by not having manual data entry errors.

Outcomes of Continia Document Capture
Artis Group worked with Continia Software and Hume Housing to deliver a positive customer experience simply by designing the right solution, and delivering the client outcomes described on time and on budget.
Prior to Continia, all the departments would collect all their invoices, and send them to a central location by various means. Each invoice was handled several times just to get the check cut. Now the payable is scanned, which automatically enters the transaction and saves the invoice into the digital-file archive. The paper copy isn’t needed anymore. That’s the time savings come in, plus reduced errors and rework.
The digital archive in Continia Document Capture contains all PDF files and scanned documents, which can easily be accessed from relevant places in Microsoft Dynamics NAV (Business Central). You can open the original PDF invoice from the posted invoice card or general ledger entry screen in Microsoft Dynamics NAV.
The digital archive is fully indexed which mean you can search for any text on documents, even if the information has not been transferred to a field in Microsoft Dynamics NAV. This makes it possible to search for a specific reference number, serial number or any other information on purchase invoices and other documents.
What the client had to say
Why choose Artis Group?
Artis Group specialises in delivering business-driven solutions across Microsoft’s business applications stack. We believe that successful implementations are powered by the synergy of people, technology, and business objectives.

Experience
With years of expertise, we align seamlessly with our customers’ business needs and expectations, delivering tailored solutions through Microsoft Business Applications.

Knowledge
Our extensive expertise in products, technology, and industry allows us to craft solutions that align seamlessly with our customers’ business requirements.

Support Plans
Tailored Support Plans starting from $13 per seat are designed to meet your specific requirements and optimise your business applications for maximum benefit.

Experts
Our team of highly experienced professionals boasts a collective track record of successfully implementing hundreds of projects.
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