About MTA NSW

Founded in 1910, the Motor Traders’ Association of New South Wales (MTA) is an employers Association and Registered Training Organisation (RTO), dedicated to representing business owners and business principals in the NSW automotive industry.

Their aim is to help the motor industry, and they achieve this by assisting members in the daily running of their businesses, as well as lobbying governing bodies to ensure a long and viable automotive industry in NSW.

The Association consistently offers advice on matters affecting the industry and are proud to be the principal consultative party and a leader in industrial relations issues affecting the retail motor industry. In addition, ranging from Forms and Registers to Compliance and Safety Signs, the MTA NSW Shop is able to meet the needs of the automotive industry with a comprehensive range of industry specific products, available to be ordered online.

Business objective

The selection of Business Central for this Australian business rested on three main factors of:

01

High value

High value to license costs. Microsoft Dynamics 365 Business Central is predictable, user-based, and billed monthly.


02

Familiar interface

Familiar interface, built-in setup wizards, preconfigured templates, and tutorial enabling quicker adoption.


03

A complete stack

Microsoft offers a complete stack – infrastructure, platform, and applications – with Azure, Dynamics 365 and Office 365.


In addition, there was a desire to automate reports with a flexible and user-friendly tool that would provide staff with sufficient tools to implement changes themselves. MTA preferred a cloud-based solution to reduce the data center footprint and increase universal accessibility. In the already initiated transition to Office 365, Microsoft Dynamics 365 Business Central was a logical next step in the global digitization and automation of workflows process.

In terms of processing within Business Central, other efficiencies were introduced by automation, significantly reducing manual operations. This allows staff to focus on value-add activities. As an example, deferral functionality was used for revenue to improve accuracy and decrease turnaround time for reporting.

The solution

In the search for the right partner, MTA soon found Microsoft Partner, Artis Group – a business with a team of experienced consultants and who are highly regarded in the field of Dynamics 365 Business Central and, in fact, the entire Microsoft business applications stack.

The experienced team at Microsoft Partner Artis Group deployed Microsoft’s new Dynamics 365 Business Central ERP solution toas the foundation to completely modernise their ICT environment into the ‘3 Microsoft Clouds’ of Office 365, Azure and Dynamics 365.

Outcomes of Dynamics 365

The Artis Group specialists completely transformed the business of MTA NSW through the move to the ‘3 Microsoft Clouds’; Office 365, Azure and Dynamics 365 Business Central.

Dynamics 365 Business Central, as a relative newcomer to the Australian market, was selected by the client due to its capabilities in solving their complex challenges including the core business need to report and analyse data contained within the business itself. Using the ‘dimensions’ functionality of Business Central, the basis was provided for advanced analytics making the financial breakdown and status more transparent. In terms of presentation of the data: clear, simple reports and graphs allow senior management to better understand trends and take action.

In order for data to be reported on, it first has to be available, and Business Central ensured this:

  • Firstly, it was integrated with both the member management system and the online store. Duplication of data entry was therefore eliminated, mitigating the risk of human error and reducing the requirement for reconciliations.
  • Secondly, additional data was uploaded from other sources. This included data from multiple payment systems such as PayPal, B-Pay and Capricorn. As a result, MTA NSW are now able to track the status of customer accounts in real time to timely reactions.

Innovation and significance of this project

To summarise the simplification of a complex environment, the team at Artis Group where able to provide:

  • Advanced analytics
    Advanced analytics now help the business to make their financials with more transparency and speed
  • Automation
    Automation of several areas such as deferrals allowed the company to significantly reduce the number of manual operations improving productivity
  • Integral information space
    Microsoft’s Dynamics 365 Business Central was integrated with the MTA’s member management system and online store for further efficiencies
  • Multiple payment systems
    Ability to upload data from multiple payment systems such as PayPal, B-Pay, Capricorn and several others was delivered in order for MTA NSW to track customer payments in real time
  • Visualisation
    Simple and clear reports and graphs allow senior management to better understand current trends and tendencies

How did the project deliver value for money and ROI?

The project was delivered on time and on schedule.

Advanced analytics

Advanced analytics now help the business to make their financials with more transparency and speed. The time taken on financials has gone from 10-15 days, now down to two days.

Automation

Automation of several areas such as deferrals allowed the company to significantly reduce the number of manual operations improving productivity. This has saved 30 ‘man days’ per year.

Integral info space

Microsoft’s Dynamics 365 Business Central was integrated with the MTA’s member management system and online store for further efficiencies. Data on these savings still being captured.

Payment systems

Ability to upload data from multiple payment systems such as PayPal, B-Pay, Capricorn and several others was delivered in order for MTA NSW to track customer payments in real time.

What the client had to say

Why choose Artis Group?

Artis Group specialises in delivering business-driven solutions across Microsoft’s business applications stack. We believe that successful implementations are powered by the synergy of people, technology, and business objectives.

Experience

With years of expertise, we align seamlessly with our customers’ business needs and expectations, delivering tailored solutions through Microsoft Business Applications.

Knowledge

Our extensive expertise in products, technology, and industry allows us to craft solutions that align seamlessly with our customers’ business requirements.

Support Plans

Tailored Support Plans starting from $13 per seat are designed to meet your specific requirements and optimise your business applications for maximum benefit.

Experts

Our team of highly experienced professionals boasts a collective track record of successfully implementing hundreds of projects.

Are you ready to begin your Business Application’s Modernisation Journey in 2025?

Talk to Artis Group, the Microsoft Solutions specialists.
Find out how we can help your business work better.

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