About the NSW Health Healthy Food and Drink Framework

The NSW Health Healthy Food and Drink Framework is a public health initiative that aims to create a healthier food environment in health facilities by focusing on the availability, portion size, quality, and marketing of healthier food and beverage options. It promotes water as the preferred beverage while reducing access to sugary drinks and unhealthy snacks. This framework is part of a broader strategy to improve public health outcomes, enhance staff and visitor well-being, and lead by example in health promotion.

Artis Group collaborated closely with NSW Health to address their specific challenges and tailor the ERP environment to their unique requirements.

Role of Artis Group and Microsoft Dynamics 365 in Supporting the Initiative


To ensure the efficient implementation of this initiative, NSW Health engaged Artis Group to deploy Microsoft Dynamics 365, a comprehensive cloud-based business application suite. Here’s how Dynamics 365 was leveraged:

  • Compliance Monitoring
    Dynamics 365 tracked the adherence of food vendors and facility managers to the guidelines outlined in the Framework.
  • Real-Time Analytics
    Dashboards provided insights into key metrics, such as sales trends for healthier options, to assess the effectiveness of the changes.
  • Feedback Analysis
    Staff and visitor feedback on food availability and quality were collected and analysed to refine the initiative.
  • Vendor Coordination
    Dynamics 365 facilitated streamlined communication with food and beverage suppliers to ensure timely updates in product offerings and pricing.
  • Inventory Management
    The system was integrated with a platform detailing approved healthier food items and serving and container sizes.
  • Custom Reports
    Dynamics 365 generated detailed reports to evaluate progress, measure the initiative’s impact, and share updates with stakeholders.
  • Stakeholder Accountability
    Reports provided transparent documentation of adherence to guidelines, ensuring vendors and facilities remained aligned with the Framework’s goals.
  • Workflow Automation
    Automated processes, such as updating menus or stock orders, reduced the administrative burden on facility managers and staff.
  • Notification Systems
    Alerts ensured timely updates about guideline changes, compliance needs, or low-stock items.
  • Campaign Management
    Dynamics 365 tools were used to manage campaigns promoting the benefits of healthy choices, such as “Make water your drink of choice.”
  • Personalised Engagement
    Personalised engagement campaigns targeted staff and visitors to raise awareness about healthier food options.

Results realised

By using Dynamics 365, NSW Health was able to:

  • Scale the initiative efficiently across multiple facilities.
  • Ensure consistent data collection and reporting, allowing for evidence-based decision-making.
  • Improve collaboration among stakeholders, including local health districts, food vendors, and government agencies.

This partnership between Artis Group and NSW Health illustrates how modern technology, when tailored effectively, can drive significant public health improvements.

Why choose Artis Group?

Artis Group specialises in delivering business-driven solutions across Microsoft’s business applications stack. We believe that successful implementations are powered by the synergy of people, technology, and business objectives.

Experience

With years of expertise, we align seamlessly with our customers’ business needs and expectations, delivering tailored solutions through Microsoft Business Applications.

Knowledge

Our extensive expertise in products, technology, and industry allows us to craft solutions that align seamlessly with our customers’ business requirements.

Support Plans

Tailored Support Plans starting from $13 per seat are designed to meet your specific requirements and optimise your business applications for maximum benefit.

Experts

Our team of highly experienced professionals boasts a collective track record of successfully implementing hundreds of projects.

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